About Us

McGreals Shipping, Returns and Cancellation Policy

Shipping Charges

1. Novaerus Air Dis-infection Devices

Ireland: There are no shipping charges for  Novaerus Air Dis-infection Devices for delivery within Ireland.

Europe and the UK. All units will be sent by registered post through An Post or a registered international shipping /courier company. A quote will be provided for individual orders.

2. McGreals Online Shop

We charge €5 for our shipping service. Allow a maximum of 5 working days for delivery of products purchased from the McGreals online shop.


We want you to be delighted every time you shop with us. Occasionally though, we know you may want to return items.

We offer a 100% money back guarantee on products returned for any reason. Before you return any products to us please contact us by phone or email us at info@mcgreals.ie

For products that have been delivered in error we will refund the full value of those products and the costs of returning them.

For products that arrived damaged we will offer you a replacement and refund you the cost of returning them to us.

If you return a product which you are unsatisfied with for any reason other than the product being damaged or delivered in error you will only be refunded the price you paid for the product; no carriage will be refunded (unless you cancel the contract within 7 days after you paid for your order).

For your protection, we recommend that you always use a recorded-delivery service to return the products, as we will not process any refunds until we receive the products back.

Please use sturdy packaging when returning any item and include your original packing slip.

Cancellation Policy

We expect a minimum of 24 hours cancellation time for a pre- booked service including  beauty appointments at the Annex Health and Body Clinic or a Hearing, Optical or Clinical Nutrition appointment across any of the McGreals outlets.