Audiology Services

Hear it for yourself

Our Audiologist will examine all inner, middle and outer ear elements to ensure your hearing is as healthy as can be. 

Digital Hearing Aids

Audiology Services

Hearing aids are probably the most well-known treatment for hearing loss. They are usually recommended for people with a sensori-neural hearing loss or for hearing loss that cannot be treated surgically. A sensori neural hearing loss is due to damage of small hair cells in our hearing organ called the Cochlea. Exposure to loud levels of noise over time, ototoxic medications and the general aging process can all contribute to this.

There are many different types depending on your budget and needs, but all hearing aids include a microphone to pick up sounds, an amplifier to increase the volume of sounds received and speakers to let you hear the amplified sounds.

At Mcgreals, we are not tied into one specific manufacturer. This means that a hearing aid is chosen based on what is best for you as the client. Hearing aids we fit include the following:

- Unitron
- Sivantos
- Phonak

Hearing aids range in features and come in various styles, the most common being behind the ear and In- the ear. Based on your hearing loss, budget and your needs as an individual, options are discussed and decided on jointly with you as an active participant.

Additional wireless accessories include TV connectors, Partner Microphones and handheld remote controls all allowing ease of use and improved listening experiences.


Audiology Services

Ear Wax Removal

Earwax is one of the more common causes of hearing loss and tinnitus, alongside age.

Symptoms include reduced hearing and a feeling of being blocked up. Fortunately, it’s also one of the easiest to treat, as long as the removal of the earwax is carried out by an experienced professional.

If earwax build-up is affecting your hearing or producing any other troublesome symptoms, we provide a safe and efficient service. Techniques employed are through irrigation (use of water) or through Micro suction.

Based on your assessment, we will decide the most appropriate way forward.

Audiology Services

Noise Protection, Sleep Plugs & Swim Plugs

Noise is one of the leading causes of hearing loss and is totally preventable.

If you work with noisy machinery, drive a motor-bike or sleep next to someone who snores, get in touch with us to have a look at our custom made noise protection.

We also offer swim plugs for children and adults who may not be able to get their ears wet. This could be as a result of recent ear surgery or ongoing middle ear infections.

Hearing Test for Children - Little Boy Doing a Audiometry Test

Audiology Services

Auditory Processing Assessments

What happens when you pass your hearing test, but still feel there is a hearing problem?

For children and adults with an Auditory processing difficulty this is often the case. Auditory processing is what the brain does with what we hear. A person may pass a peripheral hearing test, but struggle to make sense of what they hear because the brainstem and brain are not processing sounds correctly. This could come about when noise is present or when multiple people are speaking at the same time.

Some common signs to look for in children would be the following:

- Says huh/what? often even though hearing has been tested and found to be normal
- Asks for repetition
- May have a delayed response when asked a question
- May look as though they are unable to concentrate when there is a lot of noise in the classroom. This is because they may not be able to identify the primary sound from background noise – a necessary auditory skill known as auditory figure-ground. APD patients also have a short auditory attention.
- May have reading and spelling or comprehension issues. Learning to read, spell, or sing depends on auditory skills like identifying and joining syllables, attaching meaning to sounds, and remembering the sequence of sounds and words.
- Has been diagnosed with Dyslexia (up to 70% of children with dyslexia have APD)
- Some children with APD may lack a skill called auditory sequencing, they may be confused about the order of sounds. That is because their brain cannot store and recall the auditory stimuli – that is sounds – in the exact order. This would make it difficult for them to learn anything by repetition, say a poem or even music. They would also have difficulty following verbal instructions.


Clinical Audiologist

Justine hails from South Africa and has worked extensively in the public and private sector, both there and in the United Kingdom. She is equipped to screen hearing from birth to age 3 and to provide diagnostic assessments from age 3 years old and upwards.
Contact McGreals Opticians and Hearing Centre to make an appointment for a hearing test with Justine or fill in your details on our call back request form and we will be in contact with you soon to arrange your appointment.